AGB
1. SCOPE
THESE GENERAL TERMS AND CONDITIONS (GTC) APPLY TO ALL DELIVERIES FROM SYNODIC TO CONSUMERS.
A CONSUMER IS ANY NATURAL PERSON WHO CONCLUDES A LEGAL TRANSACTION FOR A PURPOSE THAT CANNOT BE ATTRIBUTED PREDOMINANTLY TO THEIR COMMERCIAL OR INDEPENDENT PROFESSIONAL ACTIVITY.
CONTRACTUAL PARTNER
THE PURCHASE CONTRACT IS CONCLUDED WITH SYNODIC.
MARKO JANKOVIC
GEESTHELLER DAMM 96
27576 BREMERHAVEN
BREMERHAVEN
2. CONCLUSION OF CONTRACT
THE PRESENTATION OF THE PRODUCTS IN THE ONLINE SHOP DOES NOT CONSTITUTE A LEGALLY BINDING OFFER, BUT MERELY AN INVITATION TO ORDER.
BY CLICKING ON THE PURCHASE CONFIRMATION "BUY/ORDER FOR A FEE" YOU PLACE A BINDING ORDER FOR THE GOODS LISTED ON THE ORDER PAGE. YOUR PURCHASE CONTRACT IS CONCLUDED WHEN WE ACCEPT YOUR ORDER BY SENDING AN ORDER CONFIRMATION BY EMAIL IMMEDIATELY AFTER RECEIVING YOUR ORDER. PLEASE NOTE THAT DURING THE ORDERING PROCESS YOU ARE OBLIGED TO ENTER AN EMAIL ADDRESS TO WHICH YOU HAVE ACCESS.
3. PRICES & PACKAGING
THE PRICES LISTED IN THE OFFER AT THE TIME OF ORDERING APPLY. THESE ARE THE FINAL PRICES AND ALREADY INCLUDE THE VAT APPLICABLE IN GERMANY. FOR ITEMS THAT ARE ON SPECIAL OFFER AT THE TIME OF PURCHASE OR FOR WHICH A VOUCHER HAS BEEN REDEEMED, THE REDUCED PRICE IS INCLUDED IN THE FINAL OFFER OF THE ORDER.
THE PACKAGING IS THE PROPERTY OF THE CUSTOMER FROM THAT POINT ONWARDS.
4. PAYMENT
IN PRINCIPLE, WE OFFER THE FOLLOWING PAYMENT METHODS: SEPA DIRECT DEBIT, CREDIT CARD, AMAZON PAY, PAYPAL, DIRECT DEBIT VIA PAYPAL SOFORT BY KLARNA, APPLE PAY, GOOGLE PAY. FOR EACH ORDER, WE RESERVE THE RIGHT NOT TO OFFER CERTAIN PAYMENT METHODS AND TO REFER TO THE PAYMENT METHODS WE OFFER.
SEPA DIRECT DEBIT. WHEN YOU PLACE YOUR ORDER, YOU GIVE US A SEPA DIRECT DEBIT MANDATE. WE WILL INFORM YOU OF THE DATE ON WHICH YOUR ACCOUNT WILL BE DEBITED (SO-CALLED PRENOTIFICATION). WHEN YOU SUBMIT THE SEPA DIRECT DEBIT MANDATE, WE ASK OUR BANK TO INITIATE THE PAYMENT TRANSACTION. THE PAYMENT TRANSACTION IS CARRIED OUT AUTOMATICALLY AND YOUR ACCOUNT IS DEBITED. YOUR ACCOUNT IS DEBITED BEFORE THE GOODS ARE DISPATCHED. THE DEADLINE FOR ADVANCE NOTIFICATION OF THE DATE ON WHICH YOUR ACCOUNT WILL BE DEBITED (SO-CALLED PRENOTIFICATION PERIOD) IS 1 DAY. CREDIT CARD. YOU PAY DIRECTLY IN THE ORDERING PROCESS BY ENTERING YOUR CREDIT CARD DETAILS. WHEN THE GOODS ARE DISPATCHED, YOUR CREDIT CARD WILL BE CHARGED WITH THE ACTUAL INVOICE AMOUNT AFTER DEDUCTING ANY DISCOUNTS, VOUCHERS, ETC. FOR GOODS THAT ARE SPECIALLY MADE TO CUSTOMER SPECIFICATIONS OR ARE CLEARLY TAILORED TO PERSONAL NEEDS, YOUR CREDIT CARD WILL BE CHARGED IMMEDIATELY WITH THE ACTUAL INVOICE AMOUNT AFTER DEDUCTING ANY DISCOUNTS, GIFT VOUCHERS, ETC. AMAZON PAY. DURING THE ORDERING PROCESS, YOU WILL BE REDIRECTED TO THE WEBSITE OF THE ONLINE PROVIDER AMAZON BEFORE COMPLETING THE ORDERING PROCESS IN OUR ONLINE SHOP. IN ORDER TO BE ABLE TO COMPLETE THE ORDERING PROCESS VIA AMAZON AND PAY THE INVOICE AMOUNT, YOU MUST BE REGISTERED THERE OR FIRST REGISTER AND AUTHENTICATE YOURSELF WITH YOUR ACCESS DATA. THERE YOU CAN SELECT THE DELIVERY ADDRESS AND PAYMENT METHOD STORED BY AMAZON, CONFIRM THE USE OF YOUR DATA BY AMAZON AND THE PAYMENT INSTRUCTION TO US. YOU WILL THEN BE REDIRECTED BACK TO OUR ONLINE SHOP WHERE YOU CAN COMPLETE THE ORDERING PROCESS. IMMEDIATELY AFTER THE ORDER, WE ASK AMAZON TO INITIATE THE PAYMENT TRANSACTION. THE PAYMENT TRANSACTION IS CARRIED OUT AUTOMATICALLY BY AMAZON. YOU WILL RECEIVE FURTHER INFORMATION DURING THE ORDERING PROCESS. PAYPAL. YOU PAY DIRECTLY VIA YOUR PAYPAL ACCOUNT. AFTER SUBMITTING YOUR ORDER, YOU WILL BE REDIRECTED TO PAYPAL AND THERE YOU WILL RELEASE THE ORDER VALUE. AS SOON AS OUR PAYPAL ACCOUNT HAS BEEN INFORMED OF YOUR AUTHORIZATION, THE SHIPMENT WILL TAKE PLACE. IMMEDIATELY AFTER AUTHORIZATION, YOUR PAYPAL ACCOUNT WILL BE DEBITED WITH THE ACTUAL INVOICE AMOUNT AFTER DEDUCTION OF ANY DISCOUNTS, GIFT VOUCHERS, ETC. DIRECT DEBIT VIA PAYPAL. IF YOU HAVE CHOSEN DIRECT DEBIT AS YOUR PAYMENT METHOD, YOU DO NOT HAVE TO BE REGISTERED WITH PAYPAL IN ORDER TO PAY THE INVOICE AMOUNT. BY CONFIRMING THE PAYMENT ORDER, YOU GIVE PAYPAL A DIRECT DEBIT MANDATE. PAYPAL WILL INFORM YOU OF THE DATE ON WHICH YOUR ACCOUNT WILL BE DEBITED (SO-CALLED PRENOTIFICATION). BY SUBMITTING THE DIRECT DEBIT MANDATE IMMEDIATELY AFTER CONFIRMING THE PAYMENT ORDER, PAYPAL WILL ASK ITS BANK TO INITIATE THE PAYMENT TRANSACTION. THE PAYMENT TRANSACTION WILL BE CARRIED OUT AND YOUR ACCOUNT WILL BE DEBITED. YOU WILL RECEIVE FURTHER INFORMATION DURING THE ORDERING PROCESS. SOFORT BY KLARNA. IN COOPERATION WITH KLARNA BANK AB (PUBL), SVEAVÄGEN 46, 111 34 STOCKHOLM, SWEDEN, WE OFFER YOU THE PAYMENT METHOD KLARNA PAYLATER. PAYMENT IS MADE TO KLARNA. FOR MORE INFORMATION, SEE KLARNA'S TERMS OF USE. GENERAL INFORMATION ABOUT KLARNA CAN BE FOUND HERE. YOUR PERSONAL DATA WILL BE PROCESSED BY KLARNA IN ACCORDANCE WITH APPLICABLE DATA PROTECTION LAWS AND AS DESCRIBED IN KLARNA'S PRIVACY POLICY. PURCHASE ON ACCOUNT VIA KLARNA. IN COOPERATION WITH KLARNA AB (WWW.KLARNA.DE), SVEAVÄGEN 46, STOCKHOLM, SWEDEN, WE OFFER YOU PURCHASE ON ACCOUNT AS A PAYMENT OPTION. PLEASE NOTE THAT KLARNA INVOICE IS ONLY AVAILABLE TO CONSUMERS AND THAT PAYMENT MUST BE MADE TO KLARNA IN EACH CASE. WHEN PURCHASING ON ACCOUNT WITH KLARNA, YOU ALWAYS RECEIVE THE GOODS FIRST AND YOU ALWAYS HAVE A PAYMENT PERIOD OF 14 DAYS. THE COMPLETE TERMS AND CONDITIONS FOR PURCHASE ON ACCOUNT CAN BE FOUND HERE. HTTPS://CDN.KLARNA.COM/1.0/SHARED/CONTENT/LEGAL/TERMS/EID/DE_DE/INVOICE?FEE=0. APPLE PAY. ON OUR WEBSITE WE OFFER PAYMENT VIA APPLE PAY, AMONG OTHER THINGS. THE PROVIDER OF THIS PAYMENT SERVICE IS APPLE INC., INFINITE LOOP, CUPERTINO, CA 95014, TELEPHONE: +1 408 996 1010, REPRESENTED IN EUROPE BY APPLE DISTRIBUTION INTERNATIONAL LTD., HOLLYHILL INDUSTRIAL ESTATE, HOLLYHILL, CORK, REPUBLIC OF IRELAND, CONTACTUS.DE@EURO.APPLE.COM, REGISTRATION NUMBER: 470672, REGISTERED WITH THE COMMERCIAL REGISTER IN IRELAND, VAT NUMBER: DE 27946362, (HEREINAFTER “APPLE PAY”). IF YOU CHOOSE TO PAY VIA APPLE PAY, THE PAYMENT DETAILS YOU ENTER WILL BE TRANSMITTED TO APPLE PAY. YOUR DATA WILL BE TRANSMITTED TO APPLE PAY ON THE BASIS OF ART. 6 (1) (A) GDPR (CONSENT) AND ART. 6 (1) (B) GDPR (PROCESSING TO FULFILL A CONTRACT). YOU HAVE THE OPTION OF REVOKING YOUR CONSENT TO DATA PROCESSING AT ANY TIME. A REVOCATION DOES NOT AFFECT THE EFFECTIVENESS OF DATA PROCESSING OPERATIONS CARRIED OUT IN THE PAST. FURTHER DETAILS ON PAYMENT WITH APPLE PAY CAN BE FOUND AT THE FOLLOWING LINKS: HTTPS://SUPPORT.APPLE.COM/DE-DE/HT201469 HTTPS://SUPPORT.APPLE.COM/DE-DE/HT203027 HTTPS://WWW.APPLE.COM/LEGAL/PRIVACY/DE-WW/ HTTPS://WWW.APPLE.COM/DE/PRIVACY/. GOOGLE PAY. IF YOU CHOOSE THE “GOOGLE PAY” PAYMENT METHOD FROM GOOGLE IRELAND LIMITED, GORDON HOUSE, 4 BARROW ST, DUBLIN, D04 E5W5, IRELAND (“GOOGLE”), PAYMENT WILL BE PROCESSED VIA THE “GOOGLE PAY” APPLICATION ON YOUR MOBILE DEVICE RUNNING AT LEAST ANDROID 4.4 (“KITKAT”) AND HAVING AN NFC FUNCTION BY CHARGING A PAYMENT CARD STORED WITH GOOGLE PAY OR A PAYMENT SYSTEM VERIFIED THERE (E.G. PAYPAL). TO AUTHORIZE A PAYMENT VIA GOOGLE PAY OF MORE THAN €25, YOUR MOBILE DEVICE MUST FIRST BE UNLOCKED USING THE VERIFICATION MEASURE SET UP IN EACH CASE (E.G. FACIAL RECOGNITION, PASSWORD, FINGERPRINT OR PATTERN). FOR THE PURPOSE OF PROCESSING THE PAYMENT, THE INFORMATION YOU PROVIDED DURING THE ORDERING PROCESS, ALONG WITH THE INFORMATION ABOUT YOUR ORDER, WILL BE PASSED ON TO GOOGLE. GOOGLE THEN TRANSMITS YOUR PAYMENT INFORMATION STORED IN GOOGLE PAY TO THE SOURCE WEBSITE IN THE FORM OF A UNIQUE TRANSACTION NUMBER, WHICH IS USED TO VERIFY THAT THE PAYMENT HAS BEEN MADE. THIS TRANSACTION NUMBER DOES NOT CONTAIN ANY INFORMATION ABOUT THE REAL PAYMENT DATA OF YOUR PAYMENT METHOD STORED WITH GOOGLE PAY, BUT IS CREATED AND TRANSMITTED AS A ONE-TIME NUMERICAL TOKEN. FOR ALL TRANSACTIONS VIA GOOGLE PAY, GOOGLE ACTS ONLY AS AN INTERMEDIARY TO PROCESS THE PAYMENT PROCESS. THE TRANSACTION IS CARRIED OUT EXCLUSIVELY IN THE RELATIONSHIP BETWEEN THE USER AND THE SOURCE WEBSITE BY CHARGING THE PAYMENT METHOD STORED WITH GOOGLE PAY. IF PERSONAL DATA IS PROCESSED DURING THE TRANSMISSIONS DESCRIBED, THE PROCESSING IS CARRIED OUT EXCLUSIVELY FOR THE PURPOSE OF PAYMENT PROCESSING IN ACCORDANCE WITH ART. 6 PARA. 1 LIT. B GDPR. GOOGLE RESERVES THE RIGHT TO COLLECT, STORE AND EVALUATE CERTAIN TRANSACTION-SPECIFIC INFORMATION FOR EACH TRANSACTION MADE VIA GOOGLE PAY. THIS INCLUDES THE DATE, TIME AND AMOUNT OF THE TRANSACTION, THE MERCHANT LOCATION AND DESCRIPTION, A DESCRIPTION OF THE GOODS OR SERVICES PURCHASED PROVIDED BY THE MERCHANT, PHOTOS THAT YOU HAVE ATTACHED TO THE TRANSACTION, THE NAME AND EMAIL ADDRESS OF THE SELLER AND BUYER OR THE SENDER AND RECIPIENT, THE PAYMENT METHOD USED, YOUR DESCRIPTION OF THE REASON FOR THE TRANSACTION AND, IF APPLICABLE, THE OFFER ASSOCIATED WITH THE TRANSACTION. ACCORDING TO GOOGLE, THIS PROCESSING IS CARRIED OUT EXCLUSIVELY IN ACCORDANCE WITH ART. 6 PARA. 1 LIT. F GDPR ON THE BASIS OF THE LEGITIMATE INTEREST IN PROPER ACCOUNTING, THE VERIFICATION OF TRANSACTION DATA AND THE OPTIMIZATION AND MAINTENANCE OF THE FUNCTIONALITY OF THE GOOGLE PAY SERVICE. GOOGLE ALSO RESERVES THE RIGHT TO MERGE THE PROCESSED TRANSACTION DATA WITH OTHER INFORMATION THAT IS COLLECTED AND STORED BY GOOGLE WHEN USING OTHER GOOGLE SERVICES. THE TERMS OF USE FOR GOOGLE PAY CAN BE FOUND HERE: HTTPS://PAYMENTS.GOOGLE.COM/PAYMENTS/APIS-SECURE/U/0/GET_LEGAL_DOCUMENT?LDO=0&LDT=GOOGLEPAYTOS&LDL=DE FURTHER INFORMATION ON DATA PROTECTION AT GOOGLE PAY CAN BE FOUND AT THE FOLLOWING INTERNET ADDRESS: HTTPS://PAYMENTS.GOOGLE.COM/PAYMENTS/APIS-SECURE/GET_LEGAL_DOCUMENT?LDO=0&LDT=PRIVACYNOTICE&LDL=DE. PLEASE NOTE THAT WE ONLY ACCEPT PAYMENTS FROM ACCOUNTS WITHIN THE EUROPEAN UNION (EU) AND FROM THE USA, JAPAN AND CHINA.
5. VOUCHERS AND CODES AND THEIR REDEMPTION
VOUCHERS CAN ONLY BE USED TO PURCHASE ITEMS ON OUR WEBSITE WITH A PURCHASE VALUE OF AT LEAST €25, €50, €75 AND €100. IF THE BALANCE ON A VOUCHER IS NOT SUFFICIENT FOR THE ORDER, THE DIFFERENCE CAN BE MADE UP USING THE PAYMENT OPTIONS OFFERED. VOUCHERS CAN ONLY BE REDEEMED BEFORE THE ORDER IS COMPLETED. THE BALANCE ON A VOUCHER CANNOT BE EXCHANGED FOR MONEY.
6. CANCELLATION POLICY
RIGHT OF CANCELLATION
YOU HAVE THE RIGHT TO CANCEL THIS CONTRACT WITHIN FOURTEEN DAYS WITHOUT GIVING ANY REASON.
THE CANCELLATION PERIOD IS FOURTEEN DAYS FROM THE DAY ON WHICH YOU OR A THIRD PARTY OTHER THAN THE CARRIER DESIGNATED BY YOU TAKES POSSESSION OF THE GOODS.
IN ORDER TO EXERCISE YOUR RIGHT OF CANCELLATION, YOU MUST SEND US A CLEAR DECLARATION OF YOUR DECISION TO CANCEL THIS CONTRACT. THIS DECLARATION CAN BE MADE BY LETTER, FAX OR EMAIL. IN THIS YOU MUST STATE YOUR NAME (COMPANY NAME IF APPLICABLE), ADDRESS AND - IF AVAILABLE - TELEPHONE NUMBER, FAX NUMBER AND EMAIL ADDRESS. YOU CAN USE THE FORM PROVIDED UNDER THE CANCELLATION POLICY FOR THIS PURPOSE; HOWEVER, THIS IS NOT MANDATORY. YOU CAN SEND US THIS SAMPLE CANCELLATION FORM OR ANOTHER CLEAR DECLARATION OF CANCELLATION. IF YOU EXERCISE YOUR RIGHT OF CANCELLATION, WE WILL SEND YOU A CONFIRMATION OF RECEIPT OF THE CANCELLATION BY EMAIL AFTER RECEIPT OF THE CANCELLATION. TO MEET THE CANCELLATION DEADLINE, IT IS SUFFICIENT FOR YOU TO SEND YOUR COMMUNICATION CONCERNING YOUR EXERCISE OF THE RIGHT OF CANCELLATION BEFORE THE CANCELLATION PERIOD HAS EXPIRED.
CONSEQUENCES OF CANCELLATION
IF YOU CANCEL THIS CONTRACT, WE WILL REFUND ALL PAYMENTS THAT WE HAVE RECEIVED FROM YOU, INCLUDING DELIVERY COSTS (WITH THE EXCEPTION OF ADDITIONAL COSTS RESULTING FROM YOUR CHOOSING A DIFFERENT TYPE OF DELIVERY THAN THE CHEAPEST STANDARD DELIVERY OFFERED BY US), PROMPTLY AND AT THE LATEST WITHIN FOURTEEN DAYS FROM THE DAY ON WHICH WE RECEIVED NOTIFICATION OF YOUR CANCELLATION OF THIS CONTRACT. FOR THIS REFUND, WE WILL USE THE SAME MEANS OF PAYMENT THAT YOU USED FOR THE ORIGINAL TRANSACTION. AN EXCEPTION ONLY APPLIES IF WE HAVE AGREED OTHERWISE WITH YOU IN WRITING. UNDER NO CIRCUMSTANCES WILL YOU BE CHARGED ANY FEES FOR THIS RETURN. WE HAVE THE RIGHT TO REFUSE REFUND UNTIL WE HAVE RECEIVED THE GOODS BACK OR UNTIL YOU HAVE PROVIDED PROOF THAT YOU HAVE RETURNED THE GOODS.
YOU MUST RETURN OR HAND OVER THE GOODS TO US OR TO (IF APPLICABLE, THE NAME AND ADDRESS OF THE PERSON AUTHORIZED BY YOU TO RECEIVE THE GOODS) PROMPTLY AND IN ANY EVENT NO LATER THAN FOURTEEN DAYS FROM THE DATE ON WHICH YOU NOTIFY US THAT YOU HAVE CANCELLED THIS CONTRACT. THIS DEADLINE IS MET IF YOU SEND THE GOODS BEFORE THE EXPIRY OF THE FOURTEEN-DAY PERIOD.
YOU WILL BEAR THE DIRECT COST OF RETURNING THE GOODS.
YOU ONLY HAVE TO PAY FOR ANY LOSS OF VALUE OF THE GOODS IF THIS LOSS OF VALUE IS DUE TO HANDLING OF THE GOODS WHICH IS NOT NECESSARY TO CHECK THEIR QUALITY, PROPERTIES AND FUNCTIONING.
THIS CANCELLATION POLICY DOES NOT APPLY TO THE SEPARATE DELIVERY OF GOODS.
7. VOLUNTARY RIGHT OF RETURN
THERE IS NO VOLUNTARY RIGHT OF RETURN OFFERED.
8. DELIVERY AND DELIVERY TIME
DELIVERIES ARE ALSO POSSIBLE ABROAD. ARTICLES ARE ONLY DELIVERED IN HOUSEHOLD QUANTITIES AND ONLY TO THE END USER.
9. SHIPPING COSTS
AT SYNODIC, SHIPPING COSTS ARE EUR 4.95 FOR DELIVERY OF THE GOODS.
10. RETENTION OF TITLE
THE GOODS REMAIN THE PROPERTY OF SYNODIC REGISTERED MERCHANT (E.K.) UNTIL FULL PAYMENT HAS BEEN RECEIVED.
11. LIABILITY
WE ARE LIABLE WITHOUT LIMITATION FOR INTENT AND GROSS NEGLIGENCE AND IN ACCORDANCE WITH THE PROVISIONS OF THE PRODUCT LIABILITY ACT. IN THE CASE OF MINOR NEGLIGENCE, WE ARE GENERALLY ONLY LIABLE FOR INJURIES TO LIFE, BODY AND HEALTH OF PERSONS.
IF THIS DOES NOT APPLY IN THE CASE OF MINOR NEGLIGENCE, WE ARE ONLY LIABLE IN THE EVENT OF A BREACH OF ESSENTIAL CONTRACTUAL OBLIGATIONS. THESE ARE UNDERSTOOD TO BE OBLIGATIONS WHICH MAKE THE PROPER PERFORMANCE OF THE CONTRACT POSSIBLE IN THE FIRST PLACE AND WHICH THE CONTRACTUAL PARTNER RELIES ON BEING COMPLIED WITH. LIABILITY FOR THE BREACH OF A CONTRACTUAL OBLIGATION IS LIMITED TO THE TYPICAL COMPENSATION FOR THE DAMAGE SUFFERED, WHICH WE HAD TO EXPECT TO ARISE WHEN THE CONTRACT WAS CONCLUDED BASED ON THE CIRCUMSTANCES KNOWN AT THAT TIME. THE LIMITATION OF LIABILITY HERE ALSO APPLIES TO OUR VICARIOUS AGENTS.